Frequently Asked Questions

 

 

Service Area's

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We service the following area's:

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Sussex | Surrey | London | Kent | Hampshire

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The following charges apply for dropping off Grazes. If our tablescape equipment is hired and we need to return for collection there will be a 'collection surcharge fee' added to the final costs in addition to the standard travel costs below:

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60 minute round-trip from RH12: No charge

90 minute round-trip from RH12: £60

120 minute round-trip from RH12: £90

180 minute round-trip from RH12: £120

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Plus London Congestion & Parking if applicable

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We are happy to consider further afield locations so please don't hesitate to drop us a line for a chat

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Booking Process

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A non refundable booking deposit of 20% total estimated cost of the event is required to secure us for your date. This deposit is taken off your final bill. Full and final payment is requested a week before the event. By paying the deposit you are agreeing to our terms and conditions

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Our preferred method of payment is by bank transfer

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Guest Numbers

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During peak Summer months & Holidays we request a minimal guest count of x 50 persons per event. During these strange 'Covid' times we have lowered our minimal guest count to x 30 persons

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Our requirements

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Parking

We require parking on site of the event space if possible, if there are restrictions please do et us know so that we can plan in advance

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Tables | Location of Graze

We do not supply tables/surfaces for the graze to be placed on. Please provide a suitable surface in a cool area away from direct sunlight

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We provide a food grade parchment paper cover that will be placed on the provided surface. We are also able to cover your surface with a plastic layer if requested  

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Access to fresh running water

Please do let us know if this is not accessible so that we can prepare accordingly

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Timings

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Set Up

We require around half an hour to one hour to unload our equipment and a further 1 - 3 hours to place the food. These timings are dependant on the size of the graze

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Food Safety

Once we have set up the food you have a four hour window to consume the food and then it will need to be disposed of. As Fauna and Fox will not be on site at this time it is the responsibility of the client to dispose of any leftover food after the four hours

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Dietary Requirements & allergies

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We are able to cater for most requirements. Please enquire for further information  

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Food disposal

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The client and/or the venue is responsible for any food waste disposal. If hiring our tablescape accessories please place them in the boxes provided (unwashed) ready for pick up by us later the same day or within 48 hours

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We do offer a clean up service - please note upon booking if you would to be quoted for this

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plates | cutlery | napkins

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We are able to supply eco bamboo plates or palm leaf plates, wooden cutlery & paper napkins for an additional charge of £0.80 per guest. We also have available a collection of vintage china plates and enamel bowls which can be hired for £1.20 per guest

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Social Media

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We love to showcase our collaborations, please let us know if you would rather not have your graze featured on social media or on our web page

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